Privacy Policy

1. Introduction

SmallCraftsRoom ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices concerning the collection, use, sharing, and protection of your information when you visit our website smallcraftsroom.site or engage in our yacht charter services.

Your consent to the data practices detailed here is implied by your use of our services. This policy adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal information you willingly supply when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Participate in our surveys or promotional events

The following details may be collected:

• Your names and contact details (email, telephone, residential address)
• Payment details (handled securely by external service providers)
• Charter specifications and necessities
• Contacts for emergencies
• Any provided dietary constraints or health information

2.2 Automatically Collected Information

Automatically, we collect certain details about your device and how you use our website:

• IP address and geographical details
• Type and version of browser
• Visited pages and time spent on our site
• Referral sources
• Details about your device (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking mechanisms are employed to refine your browsing experience on our website. They enable us to:

• Store your preferences
• Analyze site use and its performance
• Offer personalized content
• Enhance our service offerings

You can manage your cookie settings through your internet browser preferences or our cookie consent pop-up.

3. Utilization of Your Information

The information we collect is used for:

• Service Provision: For fulfilling yacht charter services, processing reservations, and corresponding regarding your bookings
• Client Assistance: For addressing your questions and providing support
• Transaction Handling: For managing payments and invoicing
• Safety Measures: For securing our operations and preventing fraud
• Promotional Activities: For sending you marketing materials and updates, with your permission
• Enhancing Our Website: To evaluate usage trends and upgrade our website's capabilities
• Legal Adherence: To comply with legal statutes and regulations

4. Disclosure and Sharing of Information

We do not sell or lease your personal information to unrelated parties. Nonetheless, we may disclose your information in the scenarios below:

4.1 Third-Party Service Providers

We might allow access to your information with certified third-party providers that assist us with: payment processing; website infrastructure and upkeep; marketing via email; analytics and performance; customer service.

4.2 Legal Obligations

Your information could be disclosed if mandated by law or in the case of lawful processes, court mandates, crises, or probing of possible unlawful acts or fraud.

4.3 Business Reorganizations

Your data might be transferred as an asset in transactions like mergers, acquisitions, or asset sales.

5. Protection of Data

To protect your personal information from unauthorized access, alteration, revelation, or annihilation, we employ appropriate security mechanisms. These entail encryption, secure servers, controlled access, periodic evaluations, and training for our staff.

Nevertheless, no electronic storage or data transmission method is entirely secure. We cannot assure full-proof security for your data.

6. Retention of Information

We store your personal details as long as needed for the purposes for which it was acquired, or as demanded by law. Typical retention periods are:

• Charter Reservations: 7 years (for tax/legal reasons)
• Marketing Communications: until you opt out or request deletion
• Site Analytics: 26 months
• Customer Service Records: 3 years after the final interaction

7. Rights and Choices

You have rights including, but not limited to, accessing, correcting, erasing (in accordance with the law), transferring your data, opting out of marketing, and managing cookies. To exercise these rights, please contact us using the details below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized for web traffic analysis. You can exclude yourself using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media platforms with their own privacy statements may be found on our website.

8.3 Payment Processing Companies

Purchases are managed by payment processors adhering to PCI DSS standards.

9. International Data Transfers

We may move and process your data in countries other than Monaco. We ensure appropriate measures are in place, in line with the prevailing privacy regulation.

10. Children’s Privacy

Our offerings do not target individuals under the age of 13, and we do not intentionally gather data from them. If you suspect that a child has provided us with personal information, please contact us immediately.

11. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy to align with new practices or regulatory obligations. Updates will be announced on our website, via email to our registered users, or through a notification on our site. Usage following the effective date implies acceptance of these changes.

12. Contact Details

For inquiries related to this Privacy Policy or our data handling practices, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policies. Your preferences concerning cookies and tracking can be revised at any time through our cookie settings.